Frequently Asked Questions

Everything you need to know about Coral Genie

Coral Genie is the exclusive partner of Popeye Marine Biotechnology—the world's first company dedicated to marine biodiversity coral cultivation technology.

COMPANY BACKGROUND:
Founded in 2016 and headquartered in Taiwan, Popeye Marine Biotechnology pioneered breakthrough coral cultivation science. Led by a team of 23 experts (including medical research doctors and biotechnology specialists), we're the exclusive partner bringing this revolutionary technology to skincare.

OUR FACILITIES:
All coral cultivation, extraction, and formulation takes place in our state-of-the-art laboratory facilities in Taiwan, maintaining pharmaceutical-grade quality controls at every stage.

GLOBAL RECOGNITION:
In 2023, our patented coral extraction technology earned the Korea International Cosmetics Invention Gold Medal + Special Award, cementing our position as global leaders in marine biotechnology skincare.

As the exclusive skincare partner of Popeye Marine Biotechnology, every bottle of Coral Genie represents years of scientific research, breakthrough innovation, and commitment to ocean conservation.

Advanced Hydrolysis Technology is our patented breakthrough that makes Coral Genie unlike any other marine skincare product.

THE SCIENCE:
We refine coral's bioactive compounds—including collagen—into molecules that are 200x smaller than conventional skincare extracts.

WHY SIZE MATTERS:
Traditional skincare molecules are too large to penetrate deeply. Our ultra-refined molecules reach the dermis layer in just 30 seconds—where collagen production and cellular regeneration actually occur.

THE RESULT:

  • Lightning-fast absorption (you feel it working immediately)
  • Cellular activation at the deepest skin layers
  • Visible transformation in texture, tone, and firmness
  • Long-lasting hydration that rebuilds skin's moisture barrier

This technology earned us the 2023 Korea International Cosmetics Invention Gold Medal—recognition for genuinely revolutionary innovation in skincare science.

Coral Genie contains powerful, science-backed ingredients that work synergistically for maximum skin transformation:

🪸 WORLD-CLASS CULTIVATED CORAL EXTRACT
Lab-grown in pristine conditions, containing 74 ocean minerals including Calcium, Phosphorus, Magnesium, Potassium, Iron, and Sodium. These minerals strengthen skin barriers, boost elasticity, and enhance nutrient absorption.

🌼 CHAMOMILE EXTRACT (BISABOLOL)
Natural calming and antibacterial agent that soothes irritation, strengthens skin barriers, and enhances wound healing. Perfect for sensitive skin.

🛡️ CERAMIDE (CERASKIN O)
Multi-functional skin protector providing UV defense, antioxidant protection, deep hydration, and anti-aging benefits. Restores skin barrier integrity and prevents water loss.

✨ VITAMIN E
Powerful fat-soluble antioxidant that protects skin cells, reduces free radical damage, and maintains skin balance. Essential for lasting youth and radiance.

🌸 MUSK ESSENTIAL OIL
Provides a fresh, energizing aroma in the morning and relaxing scent at night. Relieves stress, enhances mood, and promotes emotional well-being.

FREE FROM:
No parabens, sulfates, phthalates, synthetic fragrances, or common irritants. Non-comedogenic and suitable for all skin types.

The secret is our Advanced Hydrolysis Technology—and it's not magic, it's molecular science.

30-SECOND PENETRATION:
Our collagen molecules are refined 200x smaller than conventional skincare. This ultra-small size allows them to penetrate through the epidermis and reach the dermis layer—where cellular regeneration happens—in just 30 seconds.

IMMEDIATE CELLULAR ACTIVATION:
Once in the dermis, coral bioactive compounds immediately begin:

  • Stimulating collagen synthesis
  • Activating cellular renewal processes
  • Strengthening the skin's moisture barrier
  • Delivering 74 ocean minerals directly to skin cells

WHAT YOU'LL FEEL:
Within seconds of application, you'll notice the lightweight texture absorbing completely—no greasy residue. Within minutes, skin feels more hydrated and plump. Within days, you'll see visible improvements in texture and tone.

SUSTAINED RESULTS:
While you feel immediate effects, the deep cellular changes continue working over 14-28 days, delivering lasting transformation in firmness, elasticity, and overall skin health.

Our coral is cultivated in state-of-the-art controlled marine farms in Taiwan—not harvested from wild reefs.

CONTROLLED MARINE FARM CONDITIONS:

Water Quality:
Monitored daily to maintain pristine, reef-quality purity—cleaner than natural ocean water, with zero microplastics or pollutants.

Balanced Sunlight:
Carefully controlled light exposure ensures optimal metabolite production and healthy coral growth.

Steady Currents:
Gentle water flow replicates natural ocean conditions, providing nutrients and oxygen while removing waste.

Stable Temperature:
Maintained at warm tropical ranges (23-29°C / 73-84°F)—ideal for coral health and bioactive compound concentration.

WHY LAB CULTIVATION IS SUPERIOR:

  • Pharmaceutical-grade purity (no ocean contaminants)
  • Consistent bioactive compound levels
  • Sustainable and infinitely scalable
  • Zero impact on wild reef ecosystems
  • Higher concentration of therapeutic metabolites

Every batch is tested to ensure it meets our rigorous standards—the same standards that earned us the 2023 Korea International Gold Medal.

Yes! Coral Genie is specifically formulated to be gentle yet effective for sensitive skin.

WHY IT'S SAFE:

  • Non-comedogenic - Won't clog pores
  • Chamomile Extract (Bisabolol) - Natural calming and anti-irritation properties
  • Lab-cultivated coral - Pharmaceutical-grade purity, no ocean pollutants
  • Ceramide - Strengthens and repairs skin barrier
  • Free from harsh chemicals - No parabens, sulfates, phthalates, or synthetic fragrances

NATURAL SOOTHING PROPERTIES:
Coral extract naturally alleviates redness, irritation, and sensitivity caused by environmental stress. Many users with sensitive skin report their skin feels calmer and more resilient after regular use.

PATCH TEST RECOMMENDED:
While reactions are rare, we always recommend a patch test 24 hours before first use: Apply a small amount to your inner forearm and wait 24 hours to check for any reaction.

If you experience any irritation, discontinue use and contact us for a full refund—your skin health comes first.

Coral Genie stands apart in three critical ways:

🔬 PATENTED ADVANCED HYDROLYSIS TECHNOLOGY
We don't just extract coral compounds—we refine them 200x smaller than conventional extracts, enabling 30-second penetration to the dermis layer. No other marine skincare can match this.

🧬 PHARMACEUTICAL-GRADE LAB CULTIVATION
100% of our coral is grown in pristine, controlled environments in Taiwan. Unlike sea-sourced ingredients contaminated by microplastics and pollutants, ours are pharmaceutical-grade pure with consistent bioactive levels.

🏆 AWARD-WINNING FORMULA WITH CLINICAL BACKING
2023 Korea International Cosmetics Invention Gold Medal + Special Award winner. Backed by research published in iScience journal (May 2022) from the University of Zurich and Justus Liebig University Giessen.

ADDITIONAL DIFFERENTIATORS:

  • 74 ocean minerals vs. generic "marine extracts"
  • Targeted bioactive compounds (17+ identified metabolites)
  • Multi-functional ingredients (Ceramide, Bisabolol, Vitamin E)
  • Zero wild harvesting—100% sustainable
  • 5% of sales donated to reef restoration

Most marine skincare uses generic seaweed or algae. We use scientifically-verified coral compounds with documented skin benefits.

We're committed to ocean conservation through multiple practices:

ZERO WILD HARVESTING:
100% of our coral is grown in controlled laboratory environments in Taiwan. We never touch natural reefs.

LAB-CONTROLLED CULTIVATION:
Our coral grows in pristine, pollution-free tanks with daily water quality monitoring, producing purer extracts than ocean-sourced alternatives while protecting marine ecosystems.

5% REEF RESTORATION DONATION:
Every purchase directly funds coral reef restoration through our partnership with Coral.org.

SUSTAINABLE BIOTECH PROCESS:
Our patented extraction method maximizes yield while minimizing waste, making coral-based skincare scalable without environmental impact.

CONTROLLED FARM CONDITIONS PROTECT WILD REEFS:
By cultivating coral in perfect conditions (23-29°C, balanced sunlight, steady currents), we eliminate demand for wild reef harvesting while producing higher-quality extracts.

We protect reefs while harnessing their healing power—beauty that sustains the blue planet.

Absolutely! Coral Genie is incredibly versatile:

AS A STANDALONE PRODUCT:
Many customers use it as their only skincare product (besides sunscreen). It provides deep hydration, cellular activation, mineral nourishment, and anti-aging benefits in one bottle.

LAYERED WITH OTHER PRODUCTS:
Works beautifully under moisturizer, sunscreen, or makeup. Apply Coral Genie first on damp skin, let it absorb for 30 seconds, then layer other products.

RECOMMENDED ROUTINE:
Morning: Cleanser → Coral Genie → Sunscreen (SPF 30+)
Evening: Cleanser → Coral Genie → Optional: Night cream

WITH ACTIVE INGREDIENTS:
Coral Genie's natural formula plays well with most actives. However, if using strong treatments (retinol, AHAs, BHAs), wait 5-10 minutes after applying them before using Coral Genie, or use them on alternate nights.

ENHANCES OTHER PRODUCTS:
The 74 ocean minerals in Coral Genie actually enhance nutrient absorption, making your other skincare products work more effectively.

Most customers notice visible improvements on this timeline:

IMMEDIATE (WITHIN 30 SECONDS):
You'll feel the difference instantly as ultra-refined molecules penetrate to the dermis layer. Skin feels more hydrated and plump.

DAYS 1-3: IMMEDIATE HYDRATION
Deep moisture that lasts. Dewy, non-greasy finish. Skin barrier begins strengthening.

DAYS 3-7: IMPROVED TEXTURE
Noticeably smoother skin. Reduced roughness and dry patches. Cellular activation underway.

DAYS 7-14: VISIBLE RADIANCE
Brighter, more even skin tone. Enhanced natural glow. Pores appear refined.

DAYS 14-28: TRANSFORMATION
Visible reduction in fine lines. Improved skin firmness and elasticity. Lasting resilience with continued use.

CLINICAL STUDY RESULTS (28 DAYS):

  • 47% increase in skin hydration
  • 38% improvement in skin smoothness
  • Visible reduction in fine lines and wrinkles
  • Enhanced skin barrier function

14-DAY MONEY-BACK GUARANTEE:
If you don't see improvement within 14 days, we'll refund you—no questions asked.

Coral Genie features Musk Essential Oil for a subtle, clean marine-inspired scent.

SCENT PROFILE:

  • Fresh and aquatic (like ocean air)
  • Energizing in the morning - helps you wake up
  • Relaxing at night - promotes calm before sleep
  • No synthetic fragrances - naturally derived
  • Very light - not overpowering

Most customers describe it as "refreshing," "spa-like," or "barely noticeable." If you're sensitive to scents, you'll appreciate how minimal it is.

The scent dissipates within 1-2 minutes of application, leaving no lingering fragrance—just the benefits.

MOOD & WELLNESS BENEFITS:
Musk Essential Oil doesn't just smell good—it relieves stress, enhances mood, improves sleep quality, and promotes emotional well-being. Skincare that nurtures your mind and body.

Absolutely! Coral Genie is perfect for men seeking simple, effective skincare.

WHY MEN LOVE IT:

✓ NO COMPLICATED ROUTINE
Just cleanse and apply—done in 30 seconds. No 10-step Korean routine needed. One bottle replaces everything.

✓ NON-GREASY, FAST-ABSORBING
Penetrates the dermis in 30 seconds without leaving residue. Won't feel heavy or oily. Perfect before work or workouts.

✓ SUITABLE FOR SHAVING
Apply after shaving to soothe irritation and hydrate skin. Works great as an after-shave treatment. Bisabolol calms razor burn naturally.

✓ ONE BOTTLE, MULTIPLE BENEFITS
Deep hydration + anti-aging + skin protection + cellular activation in one product. Perfect for minimalists who want results.

✓ SUBTLE, FRESH SCENT
Light marine essence—not perfumed or "cosmetic" smelling. Energizing in the morning, no lingering fragrance.

Many of our customers are busy professionals (men and women) who want pharmaceutical-grade results without the fuss.

Yes! Coral Genie can benefit acne-prone and oily skin types.

NATURAL ANTIBACTERIAL DEFENSE:
Our coral extract contains unique marine trace elements with natural antibacterial properties that help fight acne-causing bacteria without harsh chemicals.

NON-COMEDOGENIC FORMULA:
Won't clog pores. Lightweight texture absorbs in 30 seconds without leaving greasy residue.

BALANCES OIL PRODUCTION:
Proper deep hydration actually helps regulate oil production. When skin is dehydrated, it overproduces oil to compensate. Coral Genie delivers moisture to the dermis layer, helping skin find balance.

ANTI-INFLAMMATORY PROPERTIES:
Bisabolol (Chamomile Extract) and coral metabolites help reduce redness and inflammation associated with breakouts.

CERAMIDE BARRIER REPAIR:
Strengthens skin's protective barrier, preventing bacteria penetration and reducing future breakouts.

IMPORTANT NOTE:
This is not a spot treatment for active acne. It's a preventative, balancing serum that supports overall skin health. For severe acne, consult a dermatologist.

CRUELTY-FREE: YES
We never test on animals. None of our ingredients or finished products are tested on animals.

VEGAN-FRIENDLY: YES
Our coral is lab-cultivated through biotechnology and does not involve harvesting from living coral animals. The bioactive compounds are extracted through sustainable propagation processes.

Coral polyps in our labs are sustainably propagated, similar to plant cultivation. No animals are harmed in the production process.

ADDITIONAL CERTIFICATIONS:

  • No parabens, sulfates, or phthalates
  • No synthetic fragrances
  • Sustainable packaging
  • Reef-safe (supports ocean conservation)
  • 5% of sales donated to reef restoration

While allergic reactions are rare with our pharmaceutical-grade formula, your safety is our priority.

BEFORE FIRST USE:
Always perform a patch test: Apply a small amount to your inner forearm and wait 24 hours to check for any reaction.

IF YOU EXPERIENCE IRRITATION:

  1. Discontinue use immediately
  2. Rinse the area with cool water
  3. Contact us with photos if possible
  4. If severe, seek medical attention

COMMON ALLERGENS WE AVOID:

  • No parabens
  • No sulfates
  • No synthetic fragrances
  • No common irritants

OUR INGREDIENTS ARE GENTLE:
Chamomile Extract (Bisabolol) is specifically included for its calming, anti-irritation properties. Lab-cultivated coral is pharmaceutical-grade pure, free from ocean contaminants that could trigger reactions.

FULL REFUND POLICY:
If you experience any adverse reaction, we'll provide a full refund—no questions asked. Your skin health comes first.

While our ingredients are natural and gentle, we always recommend consulting your healthcare provider before using new skincare products during pregnancy or breastfeeding.

WHAT WE KNOW:

  • Our formula contains no known harmful ingredients
  • No retinoids, salicylic acid, or other pregnancy-contraindicated actives
  • Lab-cultivated coral compounds are naturally derived
  • Chamomile Extract is generally considered safe
  • Ceramide and Vitamin E are common in pregnancy-safe skincare

WHAT WE RECOMMEND:
Speak with your OB-GYN or dermatologist who understands your specific health needs and can review our ingredient list.

We're happy to provide detailed ingredient information to share with your healthcare provider.

Proper storage ensures maximum potency and shelf life.

STORAGE INSTRUCTIONS:

  • Keep in a cool, dry place
  • Away from direct sunlight and heat
  • Room temperature (18-24°C / 65-75°F) is ideal
  • Keep bottle tightly closed when not in use
  • Avoid bathroom storage (humidity can degrade product)

BEST PRACTICE:
Store in a drawer, closet, or cabinet away from windows and heat sources.

SHELF LIFE:

  • Unopened: 24 months from manufacture date
  • After opening: 12 months
  • Manufacture date printed on bottom of bottle

SIGNS OF EXPIRATION:
If the product changes color, consistency, or develops an unusual odor, discontinue use.

CURRENT SHIPPING:
We currently ship within Taiwan and select international regions.

SHIPPING TIMES:

  • Domestic orders (Taiwan): 2-3 business days
  • Standard international: 5-7 business days
  • Express international: 2-3 business days

SHIPPING COSTS:

  • Free shipping on orders over $50 USD
  • Standard shipping: $5.99 USD
  • Express shipping: $12.99 USD

INTERNATIONAL EXPANSION:
We're actively working to expand to more countries. Join our email list to be notified when we ship to your region.

TRACKING:
All orders include tracking information sent to your email.

We stand behind our product with a hassle-free return policy.

14-DAY MONEY-BACK GUARANTEE:
If you don't see visible improvement within 14 days, we'll refund you—no questions asked.

HOW TO REQUEST A REFUND:

  1. Email us within 14 days of receiving your order
  2. No need to return the product
  3. We'll process your refund within 3-5 business days
  4. Refund issued to original payment method

WHAT WE ASK:
We'd love to hear your feedback (optional) so we can continue improving our products.

DAMAGED OR DEFECTIVE PRODUCTS:
Contact us immediately with photos. We'll send a replacement at no cost.

YOUR SATISFACTION IS GUARANTEED.

Currently, we offer a 30ml (1 fl oz) concentrated serum.

HOW LONG DOES 30ML LAST?
With daily AM/PM use (2-3 drops per application), one bottle lasts approximately 2-3 months. A little goes a long way because of our Advanced Hydrolysis Technology—the ultra-refined molecules are so potent that you need very little product.

WHY THIS SIZE?
As a concentrated serum with molecules 200x smaller than conventional extracts, you need very little product per application for maximum results. Most customers find 30ml provides excellent value.

USAGE TIPS:

  • 2-3 drops covers entire face, neck, and décolletage
  • Apply to damp skin for better absorption
  • Absorbs in 30 seconds—no need to use more
  • One concentrate replaces multiple products

LARGER SIZES COMING SOON:
We're working on 50ml and 100ml options based on customer demand. Join our email list to be notified when they launch!